Frequently Asked Questions

Everything you need to know about shopping with Cappello Fashion.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How can I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Do you offer a size guide for your clothing?

Yes, every product page features a detailed size chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

How do I track my order status?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Cappello Fashion, we are committed to ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.